At Beguest, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect and share your personal information when you use Beguest.net and our related services.

1. Information We Collect

We may collect personal information when you create an account, contact our team, make a reservation or use our website.

Account Information

When you create an account, we may collect information such as your full name, email address and account credentials.

ID Verification

To help protect our guests, properties and building access procedures, we may request a photo of a valid government-issued ID prior to check-in.

Browsing Data

We may collect technical information related to your use of our website, including IP address, browser type, pages visited and duration of visit.

Payment Information

Payments may be processed through third-party payment providers such as Stripe. Beguest may retain transaction information necessary for reservation management, accounting and administrative purposes.

2. How We Use Your Information

We may use your personal information for purposes related to providing and managing our accommodation services, including:

• Verifying your identity and facilitating property access.
• Managing reservations and communication with our team.
• Processing and confirming payments.
• Providing customer support before, during and after your stay.
• Improving our website and guest experience.
• Protecting our properties, guests and business operations.
• Complying with applicable legal and administrative obligations.

3. Data Protection

We take reasonable technical, physical and administrative measures to protect personal information against unauthorized access, loss, misuse or disclosure.

Access to personal information is limited to situations in which it is reasonably necessary for reservation management, guest support, security, administration or legal compliance.

4. Sharing Information

Beguest does not sell or rent your personal information.

We may share information when reasonably necessary with:

• Technology and service providers involved in website hosting, communications or payment processing.
• Property owners or authorized property personnel when necessary in connection with your reservation.
• Building administration or security personnel when required for guest access or safety.
• Governmental or legal authorities when required by applicable law.

5. Your Rights

You may request access to, correction of or deletion of certain personal information held by Beguest, subject to applicable legal requirements and legitimate record-keeping obligations.

You may also contact us if you have questions about how your personal information is being handled.

6. Cookies and Website Technologies

Beguest.net may use cookies and similar technologies to support website functionality, understand site usage and improve the browsing experience.

Some third-party services integrated into our website may also use their own cookies or tracking technologies according to their respective privacy policies.

7. Third-Party Services

Our website may rely on third-party providers for services such as payment processing, analytics, website functionality or communications. These providers may process information according to their own privacy policies and applicable legal obligations.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, manage reservations, comply with legal or accounting requirements, resolve disputes and protect legitimate business interests.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology or applicable requirements.

When material changes are made, the effective date displayed at the top of this page may be updated accordingly.

10. Contact

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact the Beguest team through the contact methods available on Beguest.net.